You will be assigned to take care of two or three inboxes. The inboxes need to be checked first thing in the morning, the first task of the DS team. Emails are to be answered within 24 hours, with the exception of the weekend.

 

Emails are always sent from the conference email address NOT your personal emails and signed off with the specific conference secretariat signature. We use a colour code to flag emails for specific people.

    
We use a colour code to flag emails for specific people to avoid confusion and the same email being answer twice. The tone of the emails must be polite, helpful and professional. Spelling and grammar should be checked if you are unsure ask for help.