Invoices for registrations and accommodation booked through our registration software Events Air (EA) are generated automatically at the time if registration. These invoices can be viewed by:     

1. Click on the communication section of a delegate registration and opening their confirmation email.     

2. In the attend record on the right hand side click on the Credit card icon and then the tab at the top called invoices.     

 

All invoices generated by EA are PDFs, from time to time delegates will ask for details to be changed on their invoice e.g. Organisation, Name, VAT number etc. To do this we need to:     

1. Save the PDF to your desk top.     

2. Make the edits the delegate asks for.     

3. Save the PDF in the delegates folder of that conference with the right name, invoice number and ID number.    

4. Send the amended version to the delegate.     

    
We cannot edit the EA invoices for security and financial reasons these will always remain as the originals.